Job Description
Description:
General Statement of Duties
The Medical Records Clerk is responsible for maintaining the security, confidentiality, completeness, and accuracy of the medical records of La Pine Community Health Center in accordance with policies and procedures and within the guidelines of the organization.
Responsibilities and Essential Functions
· Follow HIPAA policies and laws
· Verify that all releases of information take place in accordance with Oregon State law governing such releases
· Purge records in accordance with policies and procedures and in accordance with acceptable retention requirements for the State of Oregon
· Process all incoming and outgoing medical release forms with thorough documentation
· Ability to prioritize workflow and process urgent items timely and accurately
· Process all Medical Records subpoenas with Chief Executive Officer and Chief Operation Officers’ approval
· Function as the Custodian of Records for LCHC
· Performs chart audits to ensure compliance with insurance companies
· Processes outgoing and incoming mail
· Actively participate in the yearly review/revision of the medical records protocols as needed
· Monitors electronic faxing platform, routes, prints and indexes into charts as appropriate
· Collects and processes patient information from providers, RN’s, Medical Assistants, and others
· Responsible for preparing, scanning and indexing all documents into patient charts
· Deceased patient record keeping in electronic medical records system
· Closing referrals for solicited patient results
· Perform other duties as assigned
Minimum Qualifications and Other Essential Functions
· Establish and maintain effective and harmonious working relationships with staff, patients, vendors, and the public
· Maintain excellent oral and written communication skills and an ability to practice effective professional communication
· Thrive and promote group cohesion as a team member in a rapidly changing environment
· Follow detailed and written oral instructions
· Multi-task and adjust priorities in a fast-paced environment, while maintaining focus and managing disruptions and/or unexpected needs
· Accept feedback from a variety of sources and constructively manage any conflicts
· Maintain excellent organization skills
· Execute and track detail-oriented projects and deadlines
· Demonstrate professionalism
· Demonstrate good judgement while working independently or as part of a team
· Maintain punctual attendance
· Maintain general computer and keyboarding skills
Requirements:Minimum Qualifications and Other Essential Functions
· Establish and maintain effective and harmonious working relationships with staff, patients, vendors, and the public
· Maintain excellent oral and written communication skills and an ability to practice effective professional communication
· Thrive and promote group cohesion as a team member in a rapidly changing environment
· Follow detailed and written oral instructions
· Multi-task and adjust priorities in a fast-paced environment, while maintaining focus and managing disruptions and/or unexpected needs
· Accept feedback from a variety of sources and constructively manage any conflicts
· Maintain excellent organization skills
· Execute and track detail-oriented projects and deadlines
· Demonstrate professionalism
· Demonstrate good judgement while working independently or as part of a team
· Maintain punctual attendance
· Maintain general computer and keyboarding skills
Preferred Qualifications
· Intermediate or advanced knowledge of Microsoft Office Products: Excel, Outlook, Word, and Power Point
· Knowledge of Federally Qualified Health Centers
· Prior education or equivalent work experience in a health care setting
Physical Demands Required to Fulfill Essential Functions of this Position
Employee must be able to: sit or stand for long periods of time; focus on tasks while in an active office environment where conversation and noise is prevalent; operate a keyboard, write, speak, and hear; read small print both on paper and on a computer screen for long periods of time and, occasionally lift up to 20 pounds.
Additional Requirements
· Submit to and pass a drug test
· Successfully complete a criminal background check
· Maintain HIPAA compliance and follow confidentiality policies to protect organizational information
· Foster ethical behavior, cultural sensitivity, and an inclusive environment in accordance with our Standards of Conduct and Respectful Workplace Policies
· Work beyond normal working hours, including weekends, if applicable and when required
Working Conditions
There may be exposure to airborne and blood-borne pathogens, and hazardous materials.
Equal Employment Opportunity Statement
La Pine Community Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, marital status, protected veteran status, or any other characteristic protected by applicable laws. La Pine Community Health Center complies with all applicable laws governing non-discrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training.
LCHC’s Mission, Vision, and Values
All LCHC employees are required to promote and foster LCHC’s mission, vision, and values.
Mission: We improve lives in our community through accessible and affordable healthcare provided with kindness, integrity, and respect.
Vision: For a healthy community.
Core Values: Respect, integrity, collaboration, professionalism, accountability, and compassion.
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