Overview Posting Title: Quality Manager – Special Systems Reports To: VP, Special Systems Location: San Jose, California Salary Range: $140,000 to $180,000 This position is eligible for the annual performance bonus plan. Final determination of a successful candidate’s starting pay will vary based on a number of factors, including market location and may vary depending on job-related knowledge, skills, education and experience. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. Our compensation reflects the cost of labor across several US geographic markets. Who We Are For more than 70 years, Cupertino Electric, Inc. (CEI) has been powered by people who’ve built a reputation for delivering high-profile, complex projects. Real, tangible things that alter the landscape and improve lives. But even more than that, we’ve built a reputation for integrity. We’re problem solvers and innovation seekers. We’re team players and safety fanatics. And we always—always—do the right thing. Even when no one is looking. Because what we do here is important, but how we do it is everything. The Commercial Team Our strong project management teams, dedicated in-house engineering resources and skilled union field staff work together seamlessly to deliver commercial projects that are as innovative and unique as the clients who build them. About the Role Working in line with Cupertino's core values, the CEI Quality Manager will manage quality improvement initiatives. The position is responsible for developing and implementing a quality assurance program. The Quality Manager develops or reviews standards, policies, and procedures for all related functions and departments. They has the final authority over product shipments and ensures compliance with all standards. The Quality Manager ensures all managers, process owners, and supervisors maintain their part of the quality management system. They monitors and advises on the quality system's performance. This often includes publishing statistics on company performance against set measures. A key role is ensuring customer requirements and expectations are accurately identified. CEI must meet or exceed customer expectations. This role also involves establishing how customer expectations will change over time. The Quality Manager supports a customer-focused culture within CEI. They assures consistent production quality by developing and enforcing good automated manufacturing practice (GAMP) systems. Ensure that CEI’s Quality Management System (QMS) conforms to customer, internal, ISO 9001, and regulatory/legal requirements Work with customers, employees, contractors, and suppliers to develop product requirements Report to management on the performance of the QMS (e.g., results of quality audits, corrective actions) Conduct periodic management quality review meetings Oversee product recalls Promote quality achievement and performance improvement across the organization Ensure compliance with national and international standards Apply environmental and health and safety standards Set up and maintain quality controls and documentation Supervise internal audit program Introduce and manage continual improvement programs Develop and administer quality-related training needs Work closely with Supply Chain Management staff to establish supplier quality performance criteria and monitor supplier performance Oversee inspection of incoming materials, ensuring they meet set requirements Ensure evaluation of, and reporting on, supplier quality systems and plans Monitor and assess suppliers' product specifications Supervise supplier audit program Liaise with other managers and staff, particularly in areas such as design, production and supply chain Incorporate quality methods to other CEI departments Act as the key contact with customers' auditors. Ensure corrective actions and ongoing compliance with customers' specifications BIM issue resolution and tracking of tags with the BIM system Scope : Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Provides guidance to subordinates within the latitude of established company policies. Recommends changes to policies and establishes procedures that affect immediate organization(s). Complexity : Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Follows processes and operational policies in selecting methods and techniques for obtaining solutions. Acts as advisor to subordinate(s) to meet schedules and/or resolve technical problems. Develops and administers schedules, performance requirements; may have budget responsibilities. Discretion : Erroneous decisions or failure to achieve results will add to costs and may impact the short-term goals of the organization. Interaction : Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company. Often must lead a cooperative effort among members of a project team. Supervision : Manages, perhaps through subordinate supervisors, the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing. In some instances this manager may be responsible for a functional area and not have any subordinate employees. About You Must be able to travel 50% of the time Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done Skilled at working effectively with cross-functional teams in a matrix organization, must have proven ability to lead a diverse team of technicians Excellent communication skills and the ability to work well with people at all levels are essential Experience with MS-Office (especially Excel, Word) is needed Project management experience is a plus Sitting/Standing/Walking for extended times Ability to lifting 25lbs Minimum Qualifications Note: Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying. Education: High School Diploma or Equivalent or GED required. Licensure/Certifications : RCDD certification a plus. Experience: Minimum of 5 years’ experience as a Quality Manager or Quality Manufacturing Manager. Solid Technical background with understanding and/or hands-on experience in data center deployment. Applicants must be authorized to work in the United States. This position is not eligible for sponsorship.
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