Job Description

Job Description

Job Description

Description:

Who We Are:

Polestar Plumbing, Heating & Cooling has proudly served the Kansas City community for over 41 years. As a locally operated company, we specialize in providing trusted plumbing, heating, and cooling solutions with a commitment to excellence. Our goal is simple: to be the best we can for our customers—delivering honest service, expert guidance, and lasting comfort for every home we visit. At Polestar, your comfort is our priority.

What You'll Be Doing

• Diagnose and troubleshoot residential plumbing issues efficiently
• Perform repairs, maintenance, and installations of household plumbing systems
• Communicate clearly and professionally with homeowners
• Recommend additional services, upgrades, or preventative solutions (e.g., tankless water heaters, water filtration systems, service plans)
• Educate customers on long-term plumbing health and cost-saving options
• Accurately prepare quotes and service invoices using company software
• Maintain a clean work area and company vehicle
• Attend ongoing training to stay sharp on technical skills and upselling techniques

Our 3 Step Hiring Process: At Polestar, we know great talent moves fast—and so do we. Our hiring process is designed to be quick, efficient, and candidate-friendly. If you're actively looking, we can often complete the process within 24–48 hours !

1. Apply Submit your application online or via email with your resume and relevant details. (carlee@polestarplumbing.com)
2. Phone Screen If your experience is a match, our team will reach out— often the same day —for a brief phone interview.
3. In-Person Interview If the phone screen goes well, we’ll schedule an in-person interview— usually within 24 hours . You’ll meet with team members, ask questions, and learn more about working at Polestar.

Requirements:

• Minimum 2 years of experience in residential plumbing service
• Strong interpersonal and customer service skills
• Comfortable presenting upgrade options and service recommendations
• Self-motivated, detail-oriented, and reliable

Why Join Us:

• $20-$35/hr. + commission (Up to 12%)
• Company provided vehicle and gas card
• Ability to dispatch from home
• Tool account
• PTO and Paid Holidays
• Comprehensive benefits package including matching 401K, Medical, Dental, Vision, Accidental & Critical illness coverages.
• Paid $15,000 Life Insurance and Long-Term Disability coverage

Location:

• 7252 W Frontage Rd, Merriam, KS 66203

Think you'd be a great fit? So do we! Come grow with us at Polestar—apply now!

Polestar Plumbing, Inc. is an equal employment opportunity and affirmative action employer.

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